777q7 Privacy Policy — Your Data, Your Rights

When you register an account on 777q7 or use our platform, we collect the following categories of personal data. The specific data points collected depend on how you interact with the platform and the products or services you use.

777q7 processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes listed below. The primary purposes for which we process your personal data are as follows:

• Account registration, management and customer support — including verifying your identity, maintaining your account balance and responding to support requests
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay and card payment networks — your payment details are handled exclusively through certified third-party payment processors
• Identity verification (KYC) to comply with our anti-money laundering obligations and to confirm that players are aged 21 and above
• Fraud prevention, responsible gaming monitoring and detection of prohibited conduct — including identifying duplicate account activity and unusual transaction patterns
• Sending promotional communications and personalised offers by SMS or email — only where you have opted in to receive such communications, and always with a clear opt-out mechanism

777q7 processes your personal data on one or more of the following lawful grounds, depending on the specific purpose and nature of the processing activity:

• Contractual necessity — processing is required to perform the contract between you and 777q7 (i.e., to operate your account, process bets and handle payments)
• Consent — where you have given explicit consent for a specific processing activity, such as receiving promotional SMS messages
• Legal obligation — processing is necessary to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations
• Legitimate interests — processing is necessary for the legitimate interests of 777q7 or a third party, such as fraud detection and platform security, provided those interests are not overridden by your rights

777q7 does not sell your personal data. We may share your personal data with the following categories of third parties only to the extent necessary for the purposes described in this policy:

• Payment processors — bKash, Nagad, Rocket, Upay and card network processors receive only the transaction data necessary to execute and verify your payment instructions
• KYC and identity verification service providers — who assist 777q7 in verifying player identity documents and age as required by our compliance obligations
• Game and platform technology providers — who operate the games, live casino studios and betting markets on our platform, subject to their own data processing agreements with 777q7
• Regulatory and law enforcement authorities — where we are legally required to disclose personal data by a court order, regulatory direction or applicable law

777q7 does not sell, rent or trade your personal data to any third party for that party's own marketing purposes. We do not share your data with data brokers, advertising networks that operate outside our platform, or any other commercial party not listed in this section. Your personal data is not used to construct profiles sold to external organisations.

The 777q7 platform uses cookies and similar tracking technologies to operate the site, remember your preferences, maintain your login session and measure platform performance. The following categories of cookies may be used:

• Essential cookies — required for the platform to function correctly, including maintaining your logged-in state and processing game sessions; these cannot be disabled
• Functional cookies — used to remember your language preference, display settings and other personalisation choices across sessions
• Analytics cookies — used to collect aggregated and anonymised data about how players navigate and use the platform, helping us improve the user experience over time

777q7 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. All data transmitted between your device and the 777q7 platform is protected by SSL (Secure Sockets Layer) encryption. Our servers are hosted in secure data centres with restricted physical and logical access controls.

Payment credentials processed through bKash, Nagad, Rocket and other payment channels are handled exclusively by those providers' certified systems and are never stored in readable form on 777q7's own servers. Access to personal data within 777q7 is restricted to authorised personnel who require it to perform their specific job functions, and all such access is logged.

777q7 retains your personal data for as long as your account remains active and for a period after account closure as required to meet our legal obligations, resolve disputes and enforce our agreements. Specifically, transaction records and identity verification documents are retained for a minimum period in accordance with applicable financial regulations and anti-money laundering requirements.

When personal data is no longer required for any legitimate purpose, 777q7 will securely delete or anonymise it so that it can no longer be linked to you as an individual. If you request account closure, we will confirm the applicable retention periods that govern the data associated with your account.

When you make a deposit or withdrawal via bKash, Nagad, Rocket or Upay, the transaction is processed directly by those providers' own systems. 777q7 receives only a transaction reference number and confirmation of the payment outcome — we do not receive, store or have access to your mobile banking PIN, bKash/Nagad account password or any equivalent authentication credential.

Visa and Mastercard card payments are processed through a PCI-DSS compliant payment gateway. Card numbers are tokenised by the gateway and are not stored on 777q7 systems. 777q7 staff do not have access to full card numbers at any time.

777q7 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 — for example, through a false date of birth provided during registration — we will immediately close the relevant account, void any associated balances and delete all personal data collected from that individual. If you believe a person under 21 has registered an account on 777q7, please contact our support team immediately at [email protected].

777q7 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will post a notice on the platform and update the effective date at the top of this document. Your continued use of the 777q7 platform after the updated Privacy Policy comes into effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 777q7 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 working days.

Email: [email protected]